Terms and Conditions
Building a World of Amazing Abundance
6.7GW
Battery Power
17.3TWH
Energy Delivered
142.9Million
Hours Protection
Introduction
Welcome to Dragon Ion. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or purchasing our products.
Use of Our Website
The information provided on this website is intended for general informational and business purposes. You agree to use this website lawfully and not to engage in any activity that may damage, disrupt, or interfere with the website or its services.
Products & Information
Dragon Ion provides information about battery energy storage products and related solutions. While we make every effort to ensure that product descriptions, specifications, images, and other information are accurate and up to date, product details may change without prior notice.
Pricing & Availability
Product prices, availability, specifications, and other details may be changed or updated at any time. We reserve the right to correct errors, modify information, or discontinue products without prior notice.
Orders & Payments
All orders are subject to product availability and confirmation. We reserve the right to refuse or cancel an order where necessary. Payment and order conditions may vary depending on the product, location, and agreed purchasing arrangements.
Warranty & Product Use
Products should be installed, operated, and maintained according to the manufacturer’s instructions and applicable safety requirements. Warranty coverage is subject to the specific terms provided with the product. Improper installation, misuse, modification, or unauthorized repairs may affect warranty coverage.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will become effective when posted on this page. We encourage you to review this page periodically.
Contact Us
What is a Lithium Battery?
A lithium battery is a rechargeable energy storage solution that uses lithium-based chemistry. Lithium batteries are widely used in solar energy systems, UPS systems, electric vehicles, telecom equipment, and other applications because of their high energy density, long lifespan, and efficient performance.
Are lithium batteries safe?
Yes, quality lithium batteries are designed with multiple safety features. Many models include a Battery Management System (BMS) that helps protect against overcharging, over-discharging, excessive current, short circuits, and abnormal temperatures.
How do I choose the right lithium battery?
Consider your required voltage, capacity (Ah/kWh), continuous and peak power, expected runtime, cycle life, operating temperature, installation environment, and equipment compatibility. For solar systems, your daily energy consumption and inverter specifications are especially important when selecting battery capacity.
Can lithium batteries be discharged completely?
Many lithium batteries allow a greater Depth of Discharge (DoD) than traditional lead-acid batteries. However, repeatedly operating at the battery’s absolute limits may affect its lifespan, so the manufacturer’s recommended discharge range should be followed.
What warranty comes with a lithium battery?
Warranty coverage varies by manufacturer and battery model. Before purchasing, check the warranty period, cycle or energy-throughput limits, capacity-retention terms, operating requirements, and exclusions to understand exactly what is covered.